Chat widget · Answers live
AI chatbot on your site
Answers questions, offers to book
Who it catches
Visitors who already know what they need and want a time slot: the furnace that won't light, the gutter job, the pest treatment.
The half-ready visitor with a question first: service area, brands, permits, financing, a rough price range.
Best fit
Small teams, mostly-mobile traffic, urgent or routine jobs where speed decides who wins.
Big, slow decisions (roofs, pools, remodels, solar) and offices answering the same questions all day.
After the visitor leaves
The conversation is a text thread on their phone. Reminders and follow-ups land where they'll see them.
If the bot never got a phone number, the conversation is gone when the tab closes.
Where it loses
Visitors with a question who won't fill out a form just to ask it.
Mobile visitors who'd rather tap to call, and anyone the bot loops on ("Could you rephrase?").
What a bad setup costs
Eleven fields and "we'll reply in 1-2 business days." Mostly invisible: people just leave.
Invented prices and promises in your name, a bubble covering your call button, chat leads sent to an inbox nobody reads.
What to check
Four fields max. Text goes out in under a minute, 24/7. Consent-to-text line on the form.
Answers only from your info. Asks for a phone number in the first 2-3 messages. Hands off to a human. No auto-open on mobile.
9:15 PM · Furnace won't light · Form
9:15Dana submits: "furnace clicks but won't ignite"
9:16Text: "Is it clicking with no flame, or not doing anything at all?"
9:22Booked for 8 AM. Reminder texted at 6 AM.
Job booked. The thread lives on her phone.
9:15 PM · Furnace won't light · Chat
9:15Bot explains ignitor vs. flame sensor, confirms service area
9:19"I'll check with my wife." Laptop closes. No phone number.
7:40 AMHe calls whichever company answers first.
Better answer, no way to follow up.