OD

Emergency Dispatch

Overhead Door Pros  ·  Sat, Jun 19  ·  8:42 AM
Live · 24/7 capture on
Avg response time
38 sec
↓ 11 sec vs last week
After-hours capture
91%
↑ from 47% in March
Emergency calls today
9
6 booked · 2 en route
Booked revenue today
$3,140
7 jobs scheduled

Live inbound queue

3 active
8:39
AM
D. Alvarez · (901) 555-0148
"Door stuck halfway, car can't get out, heard a loud bang." LiftMaster, 2-car steel.
Urgent Car trapped Broken spring
Routed Marcus · ETA 9:15
8:21
AM
J. Whitfield · (901) 555-0192
"Door won't close all the way, sits open 8 inches." Genie opener, security concern.
Won't close Same-day
Routed Priya · ETA 10:40
8:05
AM
R. Okafor · (901) 555-0117
"Opener getting loud, no rush." Single-car, wood, 12-yr-old Chamberlain.
Maintenance
Scheduled Tue 1–3 PM
7:42
AM
S. Bauer · (901) 555-0173
Missed call → AI text-back in 14s. Spring snapped, door won't open, garage only exit.
Car trapped Broken spring
Completed $480 · paid

On-call techs

2 of 3 deployed
MR
Marcus R.
Spring stock loaded · 6 mi out
En route
ETA 9:15
PK
Priya K.
Wrapping job in Cordova
Next up
ETA 10:40
TL
Tom L.
Shop · openers + hardware
Available

AI qualification · D. Alvarez

Top-tier
Door:2-car steel, LiftMaster opener
Trapped?Yes — car behind door
Safety:Broken torsion spring (under tension)
Sent:Bring matched spring set + winding bars

Conversion by lead source

30 days
Google LSA
74%
Organic / GBP
68%
Search ads
52%
Repeat / referral
88%
AI emergency dispatch · garage door · capture → qualify → triage → route Powered by Crave AI · custom tools for local service businesses