BC
Storm Response
Bluff City Tree Co. · Fri, Jul 10 · 6:12 AM · post-derecho
Storm mode · 24/7 capture on
Avg response time
41
sec
↓ overnight auto-triage
Calls captured overnight
41
since 9 PM · 0 missed
Emergencies flagged
3
trees on structures · 1 power line
Booked this storm
$28,600
37 jobs scheduled
Live storm queue
triaged by urgency
5:52
AM
M. Delgado · Germantown
"Big oak split, half of it is on the roof over the bedroom." Photo received. 2-story, crane access off the street.
Emergency
Tree on house
Crane
Routed
Crew 1 · ETA 7:30
4:18
AM
Captured overnight · Cordova
"Pine leaning on the wire running to the house." AI told caller to keep clear and call MLGW first. Held for line-clear crew.
Emergency
Power line
On hold
Utility first
6:05
AM
T. Nguyen · Bartlett
"Large limb hanging over the driveway, can't get the cars out." Photo received. No structure contact.
Hanger
Same-day
Routed
Crew 2 · ETA 11:00
5:40
AM
R. Coleman · Lakeland
"Couple of branches down in the back yard, nothing blocked, no rush." Cleanup only.
Cleanup
Scheduled
Tue · 8–10 AM
Crews by zone
2 rolling · 1 standby
C1
Crew 1 · Marcus (crane)
East / Germantown · roof pick
En route
ETA 7:30
C2
Crew 2 · Priya
Bartlett hanger cluster · 4 stops
Next up
ETA 11:00
LC
Line-clear · Tom
Waiting on MLGW de-energize
Standby
AI intake · M. Delgado
Top-tier
Situation:
Oak split, on roof over bedroom
On structure?
Yes — through the roofline
Power lines?
Clear of wires
Photo:
Received ✓
Sent:
Crane + climber, roof tarp
Estimate follow-up
nothing forgotten
Hanging limbs · Arlington
quoted 5:20
Nudged
Split maple · East Memphis
photo in
Quote sent
Yard cleanup · Millington
awaiting reply
Nudged
Leaning pine · Collierville
booked
Won
AI storm response · tree service · capture → intake → triage → route
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