Last 30 daysAllbright Plumbing
Requests sent
214
after completed jobs
Reviews earned
71
▲ 33% conversion
Avg rating
4.8★
up from 4.5
Caught privately
9
fixed before going public
Opt-outs
2
under 1%
The automated flow — fires on its own, no one has to remember
Trigger
Job marked complete
Jobber, Housecall Pro, or ServiceTitan
›
Wait
~45 minutes
Long enough to feel intentional, not robotic
›
Send
One personalized text
First name + the actual job, with the link
Read the reply
Route by sentiment
Happy → Google · Frustrated → private form to you
›
Limit
One reminder, then stop
No reminder if they replied or opened. Never asked twice.
★
Happy customer → Google
Sent straight to your Google Business Profile while the job is still fresh and the goodwill is high.
!
Frustrated customer → you first
Routed to a private feedback form so you can call and fix it before it becomes a public one-star.
CustomerJobChannelStatusResult
Marcus R.Water heater replaceSMSReviewed★★★★★
Priya S.Drain cleaningSMSReviewed★★★★★
Dale W.Sump pump installSMSCaught privatelypart was late — call scheduled
Anita G.Faucet repairSMSReminder sentawaiting response
The OkaforsQuarterly serviceSMSSkipped — asked in Marchfrequency cap held
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