Every message carries the payment link. The tone firms up a notch at a time, and everything stops the second money lands.
Job marked done, invoice goes out by text and email together while the tech is still in the driveway.
Friendly check-in for the scrolled-past-it crowd. No pressure, link included.
Restates amount, job, and date. Reads like a reminder, not a check-in.
Direct but courteous past-due message. The account is flagged on your dashboard for a personal call.
The payment webhook kills every scheduled message in seconds. A reminder that arrives after the customer paid costs more trust than three unpaid invoices.
Gets a yes and a split-payment link if you allow plans, or a polite handoff to your office if you don't. Your rules, applied every time.
The invoice is re-sent with a one-line summary of the job and date. Most of these pay within the hour.
Sequence pauses immediately and the message routes to a person. No automation collects its way through a service complaint.
Nothing sends that doesn't sound like your business on its best day. Firm is fine, snippy is not.
Net-30 accounts get a calendar that starts counting at day 30, not day 3.
Years of on-time history earns a softer cadence. Payment-plan customers are excluded automatically.