Privacy Policy

Who we are

Crave AI is a service of Crave Media LLC ("we," "us," "our"). Our website is located at crave-media.ai. This policy explains how we handle information collected through our website, tools, and services.

Information we collect

We collect information you provide directly to us, including:

• Contact information: Name, email address, phone number, and business name when you fill out forms, take our quiz, or contact us.
• Website URL: When you use our AI Visibility Audit or AI Readiness Quiz, you may provide your website URL. We scan publicly available information on that URL to generate your report.
• Quiz responses: Answers you provide in our AI Readiness Quiz, including business type, team size, pain points, and tool preferences.
• Usage data: We use Google Analytics and may use Meta (Facebook) Pixel to collect anonymized data about how visitors use our site, including pages viewed, time on site, and referral sources.

How we use your information

• To generate personalized AI roadmaps and audit reports
• To respond to your inquiries and schedule consultations
• To improve our website and services
• To send you information about our services if you've opted in
• To analyze site traffic and usage patterns

Third-party services

We use the following third-party services:

• Google Analytics:For website traffic analysis. Google's privacy policy applies to data collected through their service.
• Meta (Facebook) Pixel:For advertising measurement. Meta's privacy policy applies.
• Anthropic Claude API:Quiz responses are processed through Anthropic's Claude API to generate personalized recommendations. Anthropic's usage policies apply to this processing.
• Vercel: Our website hosting provider.
• Supabase: For data storage and lead management.
• Calendly: For scheduling consultations.

Cookies and tracking

Our site uses cookies for analytics (Google Analytics) and advertising measurement (Meta Pixel). These cookies collect anonymized usage data. You can disable cookies in your browser settings, though some site features may not work as expected.

Data retention

We retain contact information and quiz responses for as long as needed to provide our services and follow up on inquiries. Analytics data is retained according to the policies of the respective analytics providers. You can request deletion of your data at any time by contacting us.

Your rights

You have the right to:

• Request a copy of the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications
• Disable cookies through your browser settings

Data security

We use industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure hosting infrastructure, and access controls. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect your information.

Children's privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated "last updated" date.

Contact us

If you have questions about this privacy policy or your data, contact us at (801) 917-4935 or through our contact page.