AI Lead Follow-Up
Your leads hear back in seconds. Not days.
A customer fills out your contact form at 8pm. By 8:01pm, they're in a real SMS conversation with an AI that knows your business, your services, and your availability. By the time you check your phone in the morning, you have a warm lead with a full summary of what they need.
AI trained on your business
Services, pricing, FAQ, availability
Lead contacts your business
Form, call, or booking request
AI qualifies & warms the lead
SMS conversation, answers questions
Office gets the summary
Full transcript + what they need
AI trained on your business
Services, pricing, FAQ, availability
Lead contacts your business
Form, call, or booking request
AI qualifies & warms the lead
SMS conversation, answers questions
Office gets the summary
Full transcript + what they need
Real SMS notification from the system
Personalized email and SMS previews
Smart review routing — happy customers go to Google
The follow-up problem is costing you jobs
Roofing close rates dropped from 35% to 18% in two years. Not because the work got worse. Because response time got slower. A lead that waits 24 hours for a callback has already called two other companies.
You know this. But you're on a job site, or it's after hours, or the quote went out and you just forgot to follow up. It happens. The busier you get, the more leads slip through.
Email templates feel generic. Automated texts feel robotic. What actually works is a real conversation. That's what we build.
78%
of customers buy from the company that responds first
35% → 18%
close rate decline for contractors over two years
5 min
leads contacted within 5 minutes are 9x more likely to convert
After hours
30-40% of service inquiries come in outside business hours
How it works
Lead comes in from your website
Customer fills out your contact form, requests a quote, or books online. The system picks it up instantly from whatever form you already use.
AI starts a real SMS conversation
Within seconds, the lead gets a personalized text. Not a template. The AI knows your business, your services, your pricing ranges, and your availability. It has a real back-and-forth conversation.
The conversation runs on its own
The AI answers questions, qualifies the lead, handles after-hours inquiries, and follows up on quotes that went cold. It knows when to keep talking and when to hand off to your team.
Your office gets a summary
When the conversation wraps up, your team gets an email with the full transcript, an AI-generated summary of what the customer needs, and a lead quality assessment. You pick up the phone already knowing what they want.
What the AI handles
We train the AI on your specific business. It doesn't guess. It knows your services, your service area, your typical pricing, and your scheduling preferences.
Instant lead response
New form submission → personalized SMS within seconds. Day or night.
After-hours engagement
Leads that come in at 9pm don't wait until morning. The AI keeps them warm.
Quote follow-up
Sent a quote three days ago with no response? The AI follows up naturally.
Service questions
"Do you do tile cleaning?" "What's your service area?" The AI answers from your knowledge base.
Booking assistance
Guides customers toward scheduling, with awareness of your typical availability.
Review requests
Job completed? AI sends a personalized review request via text. Timed right, worded naturally.
This isn't a chatbot
Chatbots follow scripts. They break when someone asks something unexpected. This is different. The AI is trained on your business specifically. It reads the customer's form submission, understands what they're asking for, and has a real conversation. It adapts to the customer, not the other way around.
If someone asks a question the AI can't answer, it says so. If someone asks to speak to a real person, it hands off. If someone texts STOP, it stops. The AI identifies itself as AI if asked directly. No deception, no pretending to be a person.
How many leads did you lose last month?
Let's set up a system that makes sure it doesn't happen again. Most builds take less than two weeks.